Cookies Policy

Last updated: November 2026

What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit websites. They are widely used to make websites work more efficiently, provide information to website owners, and enhance user experience.

Cookies cannot access other information on your device, install malware, or identify you personally. They simply store small amounts of data to remember information about your visit.

How We Use Cookies

Muse-ocean uses cookies for several purposes:

• To ensure our website functions correctly
• To remember your preferences and settings
• To analyse how visitors use our website
• To improve our website and services based on this analysis

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

• Cookie consent: Remembers your cookie preferences so we do not ask repeatedly
• Session management: Maintains your session while you navigate between pages

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

• Preference storage: Remembers choices you make such as language or region preferences
• Form data: Temporarily stores form information to improve your experience

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website and your experience.

• Page views: Records which pages are visited and for how long
• Traffic sources: Identifies how visitors found our website
• User journeys: Tracks the paths visitors take through the website

Cookie Duration

Cookies can be either session cookies or persistent cookies:

• Session cookies: These are temporary cookies that are deleted when you close your browser. They are used to maintain your session and remember your preferences during a single visit.
• Persistent cookies: These remain on your device for a set period or until you delete them. They are used to remember your preferences across multiple visits.

Third-Party Cookies

Some cookies may be set by third parties when you visit our website. We do not control these cookies, and they are subject to the third party's own privacy policy. Third parties that may set cookies include:

• Analytics providers that help us understand website usage
• Social media platforms if you share our content

Your Cookie Choices

When you first visit our website, you will be presented with a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by:

• Clearing your browser cookies and revisiting the website
• Adjusting your browser settings to manage cookie preferences

Managing Cookies Through Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific websites
• Block all cookies
• Delete all cookies when you close your browser

Please note that blocking all cookies may affect the functionality of this and other websites. Some features may not work as intended.

Browser-Specific Instructions

For specific guidance on managing cookies in your browser, please refer to your browser's help documentation:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Manage and delete cookies

Do Not Track

Some browsers offer a "Do Not Track" setting that signals to websites that you do not wish to be tracked. We respect this signal and will limit tracking where possible when it is detected.

Cookies We Use

The following provides information about the specific cookies used on our website:

• cookieConsent - Stores your cookie consent preference (persistent, 1 year)
• sessionId - Maintains your session (session cookie)
• selectedService - Temporarily stores service selection during booking (session storage)

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised date.

Contact Us

If you have questions about our use of cookies, please contact us:

Muse-ocean
Heritage House
42 Meadowbank Lane
Cheltenham, GL50 2HN
United Kingdom

Email: [email protected]